Refund policy

5. All Sales Are Final

Due to the nature of hair products and hygiene regulations:

ALL SALES ARE FINAL.

We do not offer:

  • Returns
  • Refunds
  • Exchanges

This policy applies to:

  • Bundles
  • Wigs
  • Frontals
  • Closures
  • Pre-colored hair
  • Sale items

6. Damaged or Incorrect Orders

If you receive the wrong item or a product arrives damaged, you must contact us within 48 hours of delivery.

Please include:

  • Order number
  • Clear photos of the item
  • Photos of original packaging

Claims submitted after 48 hours may not be eligible for review.